Q1
How to confirm the Product Quality before placing orders?
A. We can provide you COA with specification standard (tested by HPLC, UV, GC or TLC etc.)
B. Free samples could be sent to check the product quality before ordering.
C. If you have special requirement on the product, we may customize it according to your requirement until to your approval.
Q2
Samples & MOQ ?
A. We could provide 10-20g free samples, but the shipping cost should be on the customers' account. You can either pay the shipping cost or arrange a courier to collect the samples.
B. MOQ is 1kg .
Q3
How about delivery?
A. Delivery lead time: within 3 working days after get the payment.
B. Samples: please expect 5-10 days by FedEx,EMS, UPS,TNT. Bulk orders: please allow 5-8 days by Air, 20-35 days by Sea.
Q4
How to start orders or make payments?
A: Proforma invoice will be sent first after confirmation of order, enclosed our bank information.
B: Payment by T/T, Western Union or Paypal or Escrow(Alibaba).
Q5
What are the available packaging options and shelf life?
The product comes with a 2-year shelf life to guarantee optimal freshness and efficacy. Flexible packaging options include 1kg containers and 25kg drums suited for bulk commercial requirements.
Q6
Which international regions and markets do you supply?
Our products strictly comply with GMP standards and are exported worldwide, including the United States, Europe, Asia, Australia, Africa, and other international destinations.